Willow and cane are natural materials used by FIREOX in accordance with the laws of the game, these materials naturally deteriorate with use and even with the best preparation, cannot be made impervious to the effects of poor quality balls, mistimed shots, yorkers, excessive tapping, general wear and tear etc. As a result it is impossible for any manufacturer to accurately predict the life expectancy of a cricket bat. FIREOX Cricket Bats are warranted for 12 months from the date of purchase. The warranty covers manufacturing and material defects. It excludes damage caused by poor quality balls, mistimed shots, Yorkers, tapping and normal wear and tear.
We manufacture the bats very carefully to provide the highest levels of performance and durability, but we are dependent on you, the owner and player to continue our work by preparing, protecting and maintaining the bat in accordance with our recommendations.
If you are making a warranty claim and you wish to send your bat back to us please write to us at firstname.lastname@example.org
and a member of our customer support team shall get in touch. If you wish to have your bat repaired under non-warranty work.